FAQ

Q: Are Capshaunt caps adjustable?
A: Yes. Most of our caps feature adjustable straps, snapbacks, or leather buckles to ensure a comfortable fit for all head sizes.

Q: Where are Capshaunt products made?
A: We design all products in-house in Florida and manufacture in small batches with select partners in the U.S., Portugal, and select ethically certified factories in East Asia.

Q: Do Capshaunt products come with a warranty?
A: Yes. We stand behind our craftsmanship. All products come with a 6-month warranty against manufacturing defects. Reach out to our support team for quick resolution.

Q: How do I care for my cap?
A: Spot clean with mild soap and cold water. Avoid machine washing or drying. Store flat or on a cap rack to maintain shape.

Q: Do you offer international shipping?
A: Yes. We ship globally to over 50 countries. Customs fees may apply depending on your region.

Q: Can I return or exchange a cap?
A: Absolutely. We offer 30-day returns on unused items. Please visit our Returns page or email us at contact@capshaunt.shop to initiate a return.

Q: Are your packaging materials sustainable?
A: Yes. All orders are shipped in recycled or recyclable packaging. We aim to keep our environmental impact as low as possible.

Q: Do you offer collaborations or custom caps?
A: Yes! We collaborate with artists, brands, and creators on exclusive drops. Custom and B2B options are available. Email us at collabs@capshaunt.shop.

Q: What’s the difference between your collections?
A: Each line reflects a unique aesthetic:

  • Heritage Line: classic Americana workwear influence

  • Retro Replay: vibrant, nostalgic designs from the ‘80s/‘90s

  • Foundry Edit: experimental, limited edition releases with rare materials

Q: How can I join the Capshaunt community or get featured?
A: Tag @capshaunt on Instagram or TikTok wearing your cap, or submit a story through our "Cap Stories" feature launching soon.

Still have a question?
Reach out anytime at contact@capshaunt.shop or visit our Help Center online.

Capshaunt — We’re here to crown your individuality.